Personal Data Processing Policy
As Exen Markets Data Controller, it respects your constitutionally guaranteed personal rights and freedoms regarding your personal data, makes the best effort to protect such personal rights and freedoms, and attaches great importance to keeping customer information confidential and not sharing this information with third parties. All of our employees undertake to protect the confidentiality of the information they obtain while performing their duties and to use such information only within the scope of the legislation and in the fulfillment of their professional duties. All employees fully comply with the restrictions and regulations regarding the sharing of customer secret and personal information with third parties, which are regulated within the framework of the Personal Data Protection Law, Capital Market Law and/or other relevant legislation.
Your personal data that you provide or that we provide through various channels as Exen Market, in order to receive investment services from Exen Market, to procure products or to obtain information about Exen Markets and its services and products, are processed as “Data Controller” within the scope of the “Personal Data Protection Law”.
Your personal data at our Head Office or Branches, applications made through websites, our internet branches, social media, customer calls, Identity Sharing System, Address Sharing System, SMS channels, digital applications made to websites, all our mobile applications, written / digital applications, etc., through other channels through which our Institution communicates with its customers or may communicate in the future, and in the event that a longer period of time is not stipulated in the relevant laws or a dispute arises due to the statute of limitations, but not limited to this period, excluding the period until the dispute is resolved. It is stored and processed as long as your customer relationship with Exen Markets continues.
Exen Markets, your personal data; Obligation to be obtained by law, being directly related to the conclusion or performance of a contract, fulfilling the obligations to which we are subject to law, establishing a right regarding Exen Markets, exercising or protecting the right in question, or the right regarding your personal data and the existence of a legally recognized interest in favor of Exen Markets in a way that does not impair your freedoms, collects with its conditions and offers products and services by our institution, to be able to communicate about the product and service you have received / to be received in this regard, and also to be used in marketing activities if you have given your permission in this regard, proposal, modelling, reporting, scoring, risk monitoring, intelligence, current or new product studies of our institution and potential customer identification and capital market activities.
Your personal data must be transferred legally to administrative and official authorities, judicial bodies and other legal authorities, domestic and foreign financial institutions or other legal and real persons, independent audit companies, capital market legislation, from which our Company receives support services or services, where permitted by the legislation. It can be transferred to the organizations where information transfer is required, due to legal obligations and within the framework of legal restrictions.
Exen Markets has taken the necessary administrative and technical measures, such as limiting authorization access, encryption, signing confidentiality agreements with our personnel, taking physical security measures regarding personal data kept in physical environment, in order to process your personal data unlawfully, to prevent unauthorized access and to store them in secure environments. shows the necessary sensitivity about the security of your personal data.
Regarding the processing of your personal data by our institution; to learn whether your personal data is processed, to request information if your personal data has been processed, to learn the purpose of processing your personal data and whether it is used in accordance with it, to know the third parties in the country and abroad to whom personal data are transferred, to request correction of personal data in case of incorrect processing, requesting the deletion or destruction of personal data in the event that the reasons requiring the processing of personal data disappear, requesting the correction or deletion of personal data to be notified to third parties to whom personal data has been transferred, objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems, You have the right to demand the compensation of the damage in case you suffer damage due to the processing.
In order to exercise these rights, it is sufficient to send an e-mail to [email protected].